Randolph AFB Dental Clinic: Complete Guide to Hours, Appointments & Services 2025

Dental readiness is a critical requirement for all active-duty military personnel, and the Randolph AFB Dental Clinic ensures service members at Joint Base San Antonio-Randolph maintain their dental health and deployment readiness.

Whether you're arriving for pilot training, PCS'ing to Randolph, or stationed at the base long-term, this comprehensive guide covers everything you need to know about the dental clinic—from scheduling appointments to emergency care options. For more base resources, see our Randolph AFB clinic guide and finance office guide.

Quick Reference: Randolph AFB Dental Clinic

Information	Details
Location	221 3rd Street West, Building 1040 (2nd Floor)
Phone	(210) 652-1846
Hours	Mon/Tue/Thu/Fri: 7:30 AM – 4:00 PM Wed: 9:30 AM – 4:00 PM
Special Closure	Last Wednesday of each month: 12:00 PM – 4:00 PM
Sick Call	Walk-in only, 7:30 AM (9:30 AM on Wed)
Primary Eligibility	Active-duty personnel
Emergency Care	Wilford Hall Emergency Dept (JBSA-Lackland)

About the Randolph AFB Dental Clinic

Who Operates the Clinic?

The Randolph dental clinic is part of the 359th Medical Group and operates under the 59th Medical Wing, which provides comprehensive medical and dental services across Joint Base San Antonio installations.

The clinic is located on the second floor of the Randolph Medical Clinic in Building 1040, making it convenient to combine medical and dental appointments in one visit.

Mission & Focus

The clinic's primary mission is to ensure 100% dental readiness for active-duty personnel. This means:

✅ Annual dental exams for all active-duty members
✅ Preventive care to avoid dental emergencies
✅ Restorative treatments to maintain dental health
✅ Pre-deployment dental clearances
✅ Maintaining dental classification (Class 1, 2, 3, or 4)

Dental Class Definitions:

Class 1: Dentally fit (no treatment needed)
Class 2: Minor issues (requires routine care within 12 months)
Class 3: Urgent treatment required (must be addressed before deployment)
Class 4: Emergency treatment needed immediately

Clinic Hours & Location

Standard Operating Hours

The Randolph dental clinic operates on a modified schedule similar to the medical clinic:

Monday, Tuesday, Thursday, Friday: 7:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM (Wing Readiness Training)
Last Wednesday of Each Month: Clinic closes from 12:00 PM – 4:00 PM for training

Pro Tip: The last Wednesday afternoon closure is unique to the dental clinic. If you need an afternoon appointment, avoid scheduling on the last Wednesday of the month.

How to Get There

Full Address: 221 3rd Street West, Building 1040, JBSA-Randolph, TX 78150

Directions:

From the Main Gate: Continue on Harmon Drive, turn right on New B Street West, right on 3rd Street West
The dental clinic is on the second floor of the medical clinic building
Parking: Use the clinic parking lot adjacent to Building 1040

Accessibility: The building has elevator access to the second floor for patients with mobility needs.

Services Offered at Randolph Dental Clinic

Comprehensive General Dentistry

The clinic provides full-service dental care, including:

Preventive Services

✅ Annual dental exams (required for all active-duty)
✅ Cleanings and prophylaxis
✅ X-rays and diagnostic imaging
✅ Fluoride treatments
✅ Oral cancer screenings
✅ Dental health education

Restorative Services

✅ Fillings (composite and amalgam)
✅ Crowns and bridges
✅ Root canals (endodontics)
✅ Dentures and partials (prosthodontics)
✅ Dental repairs

Limited Specialty Services

✅ Oral surgery (extractions, impacted wisdom teeth)
✅ Periodontics (gum disease treatment)

Note: Complex specialty cases may be referred to the dental clinic at JBSA-Lackland (Wilford Hall) or to network civilian providers.

What's NOT Available

The Randolph clinic does not provide:

❌ Cosmetic dentistry (teeth whitening, veneers)
❌ Orthodontics (braces, Invisalign) — referred to Lackland
❌ Dental implants — referred to specialists
❌ Routine care for dependents (see section below)

How to Schedule a Dental Appointment

For Annual Exams & Routine Care

Call the Dental Front Desk:

Phone: (210) 652-1846
Best times to call: 8:00 AM – 10:00 AM or 1:00 PM – 3:00 PM
Arrive: 15 minutes early for check-in

What to Expect:

Appointments typically available within 1–3 weeks
Annual exams take approximately 45–60 minutes
Bring your military ID and any previous dental records

Scheduling Tips:

✅ Schedule your annual exam 90 days before your due date
✅ If you're deploying, request a clearance appointment 60–90 days in advance
✅ Ask about same-day cleanings if time permits

Walk-In Sick Call (Emergencies Only)

If you have a dental emergency (severe pain, broken tooth, abscess), the clinic offers walk-in sick call:

Hours:

Monday, Tuesday, Thursday, Friday: 7:30 AM
Wednesday: 9:30 AM

How It Works:

Arrive at the clinic at the start of sick call
Check in with the front desk
You'll be triaged based on severity of your condition
Active-duty members receive priority
Expect wait times of 30 minutes to 2 hours

What Qualifies as a Dental Emergency:

🚨 Severe tooth pain that prevents you from working
🚨 Knocked-out or broken tooth
🚨 Swelling or abscess
🚨 Uncontrolled bleeding from the mouth
🚨 Jaw injury or dislocation

Pro Tip: If you have a true emergency outside of duty hours, don't wait—go to Wilford Hall Emergency Department immediately (see below).

After-Hours & Emergency Dental Care

The Randolph dental clinic does not provide after-hours or weekend care. For dental emergencies:

For True Emergencies (Severe Pain, Trauma, Swelling)

Wilford Hall Emergency Department

Location: 2200 Bergquist Dr, JBSA-Lackland, TX 78236
Phone: (210) 292-7412
Hours: 24/7
Distance from Randolph: Approximately 25 minutes

What Qualifies for the ER:

Facial trauma with dental involvement
Uncontrolled bleeding
Severe infection or abscess with fever
Airway compromise
Broken jaw

For Non-Urgent Issues (Weekends/Evenings)

If you have dental discomfort but it's not a true emergency:

Call the clinic on Monday at (210) 652-1846 for the next available appointment
Over-the-counter pain relief: Ibuprofen (Advil) or acetaminophen (Tylenol)
Temporary dental relief kits: Available at most pharmacies
Avoid: Very hot/cold foods, hard foods, and chewing on the affected side

Nurse Advice Line: For questions about whether you need emergency care, call the TRICARE Nurse Advice Line 24/7 at (800) 874-2273.

Dental Care for Family Members & Dependents

Active-Duty Dependents

Important: The Randolph dental clinic does NOT provide routine care to dependents (spouses and children). Active-duty family members must use the TRICARE Dental Program (TDP) or other dental insurance.

TRICARE Dental Program (TDP):

Operated by United Concordia
Covers cleanings, fillings, orthodontics, and more
Requires monthly premiums (varies by family size)
Network of civilian dentists in the San Antonio area

To Enroll:

Visit www.tricare.mil/dental
Or call United Concordia: (844) 653-4130

Emergency Exception: If a dependent has a dental emergency and cannot reach a civilian dentist, the clinic may provide limited emergency care on a space-available basis.

Retirees

Retirees are not eligible for care at the Randolph dental clinic. Retirees should:

Enroll in the TRICARE Retiree Dental Program (TRDP) via Delta Dental
Use civilian dental insurance
Visit the VA Dental Clinic at Randolph (if eligible—see below)

Veterans Affairs (VA) Dental Clinic at Randolph

There is a separate VA dental clinic located on the second floor of the Randolph medical building, adjacent to the Air Force dental clinic.

Who Can Use the VA Clinic?

Eligible veterans, including:

Veterans with service-connected dental conditions
Former POWs
Veterans rated 100% disabled
Veterans enrolled in VA healthcare (eligibility varies)

Services Offered:

Cleanings
Fillings
X-rays
Crowns and bridges
Dentures
Implants (in some cases)

To Schedule:

Phone: (210) 949-9702
Hours: Monday–Friday, 8:00 AM – 4:30 PM

Note: The VA clinic is staffed by VA employees and operates independently from the Air Force dental clinic. Active-duty members should use the Air Force clinic, not the VA clinic.

Maintaining Your Dental Readiness

Why Dental Readiness Matters

Your dental classification directly affects your deployability. If you're Class 3 or 4, you may be non-deployable until dental issues are resolved.

How to Stay Dental Class 1

✅ Attend your annual dental exam on time
✅ Practice good oral hygiene (brush 2x/day, floss daily)
✅ Address issues early before they become emergencies
✅ Schedule treatment promptly if issues are identified
✅ Avoid tobacco (increases risk of gum disease and oral cancer)

Pro Tip: If you know you're deploying, schedule a dental appointment 3–6 months in advance. Last-minute appointments are hard to get, and you don't want dental issues to delay your deployment.

Common Questions About Randolph Dental Clinic

Can I get my wisdom teeth removed at Randolph?

Yes, but it depends on complexity. Simple extractions are done at Randolph. Impacted wisdom teeth may require referral to an oral surgeon at Lackland or a civilian specialist.

How long does a dental appointment take?

Annual exam: 45–60 minutes
Cleaning: 30–45 minutes
Fillings: 30–90 minutes (depending on number and complexity)
Root canal: 60–90 minutes

Do I need to bring anything to my appointment?

Yes, bring:

✅ Military ID card
✅ Any dental records from previous bases (if new to Randolph)
✅ List of medications you're currently taking
✅ List of known allergies

What if I'm overdue for my annual exam?

Call the clinic immediately at (210) 652-1846. Being overdue can affect your dental classification and deployability. The clinic will prioritize getting you back on schedule.

Can I request a specific dentist?

You can request a specific provider, but it's not guaranteed. Appointments are based on availability, and during high-demand periods, you may be assigned to the next available dentist.

What if I need orthodontics (braces)?

Active-duty members requiring orthodontics are referred to the orthodontic clinic at JBSA-Lackland. Not all cases are approved—typically reserved for significant functional issues, not purely cosmetic concerns.

Nearby Off-Base Dental Options

If you need care outside the clinic or are a dependent/retiree, here are TRICARE-network options in the area:

Civilian Dentists (TRICARE Network)

Aspen Dental – Universal City (5 minutes from base)
Castle Hills Dental – San Antonio
Family Dental Care – Schertz

Emergency Dental Care (Off-Base)

Kool Smiles Emergency Dental – Open 7 days/week
Gentle Dental Emergency Services – San Antonio

TRICARE Dental Network: Use the provider search at www.uccitdp.com to find in-network dentists near Randolph AFB.

Staying Comfortable During Your Stay at Randolph

Whether you're at Randolph for UPT (Undergraduate Pilot Training), a short TDY, or a PCS assignment, having comfortable lodging with easy access to base facilities—including the dental clinic—makes all the difference.

DoDCrashPads.com offers military-friendly lodging near Randolph AFB with:

✅ 5–15 minute commute to Randolph gates
✅ Fully furnished apartments with kitchens and amenities
✅ Flexible stays (weekly, monthly, or longer)
✅ JTR-compliant rates for easy DTS reimbursement
✅ Pet-friendly options available

Browse Randolph AFB crash pads →

Final Thoughts

The Randolph AFB Dental Clinic plays a vital role in maintaining the dental readiness of active-duty personnel at JBSA-Randolph. With comprehensive general dentistry services, convenient location, and experienced staff, the clinic ensures you stay deployable and maintain optimal oral health.

Key Takeaways:

✅ Clinic hours: 7:30 AM – 4:00 PM (9:30 AM start on Wednesdays)
✅ Call (210) 652-1846 for appointments
✅ Walk-in sick call available for emergencies
✅ Last Wednesday of each month closes early (12 PM – 4 PM)
✅ Dependents must use TRICARE Dental Program (civilian dentists)
✅ After-hours emergencies: Wilford Hall Emergency Dept

Have Questions or Tips?

If you have experiences or advice about dental care at Randolph AFB, share them in the comments below! And if you're looking for comfortable, convenient lodging near Randolph, explore our crash pad listings today.

Disclaimer: Clinic hours, phone numbers, and services are subject to change. Always call ahead or visit the official JBSA website (jbsa.mil) for the most current information.