JBSA Randolph Lodging Guide: Staying at Joint Base San Antonio (2025)
Complete guide to JBSA Randolph lodging - how the Joint Base system works, Non-Availability Statements, overflow lodging at Lackland & Fort Sam Houston, and crash pad alternatives.

Looking for lodging at JBSA-Randolph? Understanding how Joint Base San Antonio (JBSA) lodging works can save you time, stress, and moneyβespecially during peak PCS season when rooms fill fast. This comprehensive guide explains the JBSA lodging system, how to handle Non-Availability Statements, your options at Lackland and Fort Sam Houston, and why military crash pads near Randolph AFB are often the smartest choice for extended stays. For crash pad reimbursement details, see our DTS reimbursement guide.
Understanding Joint Base San Antonio (JBSA) Lodging
Joint Base San Antonio is a consolidated military installation consisting of three main locations:
| Installation | Primary Mission | Lodging Facility | Location |
|---|---|---|---|
| JBSA-Randolph | Air Force training (PIT, IFF, RPA), 12th Flying Training Wing HQ | Randolph Inn | Universal City, TX |
| JBSA-Lackland | Basic Military Training, Tech School, Security Forces training | Gateway Inn & Suites | San Antonio, TX |
| JBSA-Fort Sam Houston | Army Medical Command, TRADOC, Joint training | Army Lodging | San Antonio, TX |
How the JBSA Lodging System Works
When you have orders to Randolph AFB, your first step is contacting Randolph Inn to book lodging. However, during high-demand periods (summer PCS season, graduation weeks, training cycles), Randolph lodging fills up quickly.
Here's what happens when Randolph is full:
- Check overflow lodging at other JBSA installations (Lackland or Fort Sam Houston)
- Book off-base alternatives like crash pads (no Non-A needed if at per diem rate!)
- Request a Non-Availability (Non-A) Statement only if booking commercial hotels that exceed the on-base lodging rate
Randolph Inn: Your First Stop
π Location: 415 B Street East, Universal City, TX 78150
π Contact:
- Main: 210-652-1844
- DSN: 487-1844
- Toll-Free: 1-888-AF-LODGE (888-235-6343)
- Hours: 24/7 front desk
Room Types at Randolph Inn
- VAQ (Visiting Airman Quarters): Basic rooms for E1-E6
- VQ (Visiting Quarters): Standard rooms for E7-O5
- TLF (Temporary Lodging Facility): Kitchenette units for PCS families (30-day max, 10 days reimbursable)
- DVQ (Distinguished Visitor Quarters): Premium suites for O6+
Why Randolph Fills Up Fast
βοΈ PIT (Pilot Instructor Training) students (6-12 months)
βοΈ IFF (Introduction to Fighter Fundamentals) pipeline
βοΈ RPA (Remotely Piloted Aircraft) training courses
βοΈ Summer PCS season (May-August)
βοΈ Graduation ceremonies and family visits
π‘ Pro Tip: If you're attending training at Randolph for 2+ months, skip the inn and go straight to a crash pad (see below).
What is a Non-Availability (Non-A) Statement?
A Non-Availability Statement is an official document issued by base lodging when no rooms are available. However, you only need a Non-A if you're booking commercial lodging that costs MORE than the on-base lodging rate.
Do You Need a Non-A for a Crash Pad?
No! Since crash pads charge the same rate as on-base lodging per diem, you do NOT need a Non-A Statement. Simply:
- β Book your crash pad
- β Submit your lease agreement with receipts to finance
- β Get reimbursed at the standard lodging per diem rate
When DO You Need a Non-A?
You only need a Non-A Statement if you're staying at:
- β Commercial hotels that charge MORE than the on-base rate
- β Off-base lodging where you want to claim higher-than-normal per diem rates
How to Get a Non-A Statement (If Needed)
- Call Randolph Lodging: 210-652-1844
- Request availability for your dates
- If full, ask for a Non-A Statement (they'll provide a confirmation number or email)
- Save the statement for your travel voucher in DTS
π‘ Pro Tip: Skip the hassle of Non-A statements by booking a crash pad at the per diem rate instead of an expensive hotel!
Overflow Lodging at Other JBSA Installations
When Randolph is full, you have two on-base alternatives within the JBSA system:
Option 1: JBSA-Lackland (Gateway Inn & Suites)
π Location: 1170 5th Street, JBSA-Lackland, TX 78236
π Contact: 210-671-3700 | DSN 473-3700
π Distance from Randolph: ~20 miles (30-40 min drive)
Pros:
- β Largest lodging capacity in JBSA
- β Recently renovated rooms
- β Close to BMT graduations (if visiting a trainee)
- β More dining options on base
Cons:
- β Long commute to Randolph (30-40 min in traffic)
- β Gate access can be slow during peak hours
- β Still fills up during BMT graduation weekends
Option 2: JBSA-Fort Sam Houston (Army Lodging)
π Location: 2502 Stanley Road, JBSA-Fort Sam Houston, TX 78234
π Contact: 210-221-0814 | DSN 471-0814
π Distance from Randolph: ~15 miles (25-35 min drive)
Pros:
- β Closer to Randolph than Lackland
- β Quieter, less foot traffic
- β Access to Fort Sam Houston amenities (DFAC, gym, commissary)
Cons:
- β Smaller lodging capacity
- β Army facility (different check-in procedures for Air Force)
- β Still a 25+ minute commute to Randolph
The Smarter Alternative: Military Crash Pads
Here's the reality: driving 30-40 minutes each way to Lackland or Fort Sam Houston gets old fastβespecially if you're at Randolph for months of training. That's where military crash pads become the game-changer.
Why Crash Pads Beat JBSA Overflow Lodging
| Factor | JBSA Overflow (Lackland/Fort Sam) | Military Crash Pad |
|---|---|---|
| Commute Time | 30-40 min each way | 10-15 min to Randolph |
| Nightly Rate | Varies by rank/room type | Same as lodging per diem rate |
| Cost to You | Covered by per diem | No additional cost - same per diem rate |
| Space | Hotel room (300 sq ft) | Full house/apartment (private bedroom, kitchen, living room) |
| Flexibility | 30-day TLF limit | Month-to-month, no limit |
| Pets | Very few pet rooms | Many pet-friendly options |
| Living Arrangement | Isolated hotel room | Shared or entire home options available |
| Non-A Required? | No (on-base) | No (at per diem rate) |
Where to Find Military Crash Pads Near Randolph AFB
DoDCrashPads.com specializes in verified, compliant lodging near military bases:
What Makes DoDCrashPads Different?
β JTR-Compliant Listings
- Private bedroom
- Full kitchen
- Receipts provided for DTS vouchers
β Veteran-Verified Hosts
- Properties owned/managed by military families, veterans, or DoD civilians
- Understand PCS/TDY challenges and orders-based cancellations
- Local insights and base commute tips
β Flexible Terms
- Nightly, weekly, or monthly rates
- No 30-day TLF limit
- Month-to-month leases (perfect for training pipelines)
β Pet-Friendly Options
- Many homes with fenced yards
- No breed restrictions (unlike base lodging)
- Save on kennel fees
Typical Crash Pad Features
π Private Bedroom: Your own space with lock
π Private or Shared Bathroom: Clearly listed in each property
π³ Full Kitchen: Cook meals, save $20-$30/day on dining out
π₯ Living Arrangements: Choose from shared homes, entire homes, or properties where most rooms are vacant
π§Ί In-Unit Laundry: No more laundromat trips
π Parking: Dedicated spot included
π Pet-Friendly: Bring your dog or cat (many options available)
Crash Pad Living Arrangements Explained
Shared Homes (Most Common):
- Private bedroom in a home with other military tenants (typically 2-4 roommates)
- Shared kitchen, living room, and common areas
- Build community with other students/pilots going through training
- Group reservations available - bring your friends and rent together!
Entire Homes:
- Rent the full property for yourself or your family
- No roommates, full privacy
- Perfect for PCS with family or those who prefer solo living
Partially Occupied Homes:
- Some properties have multiple bedrooms with only 1-2 currently occupied
- You may have the place mostly to yourself
- Great middle ground between shared and entire home
π‘ Pro Tip: Many crash pad hosts honor group reservations if you have classmates or friends who want to live together during training. Just ask when booking!
Cost Comparison: Crash Pad vs. JBSA Overflow
π― Key Point: Crash pads charge the same rate as your lodging per diem, so there's no additional cost to you. You get significantly more space, a better location, and improved quality of life for the same price as cramped on-base lodging at a distant installation.
π‘ Real Savings: While the per diem rate covers your lodging, crash pads save you money on:
- β½ Gas & commute costs (10-15 min vs. 30-40 min to base = $200+/month saved)
- π³ Meal costs (full kitchen vs. eating out daily = $500+/month saved)
- π Time = money (Save 160+ hours on commuting over 4 months)
- π Kennel fees avoided (if you have pets)
Example: 4-month TDY to Randolph for PIT training
| Lodging Option | Your Cost | Commute Time (Daily) | Real-World Savings |
|---|---|---|---|
| JBSA-Lackland TLF | Covered by per diem | 60-80 min round trip | Lose $700+/month on gas & meals |
| JBSA-Fort Sam Houston | Covered by per diem | 50-70 min round trip | Lose $700+/month on gas & meals |
| Military Crash Pad | Covered by per diem | 20-30 min round trip | Save $700+/month on gas & meals |
How to Book a Crash Pad Near Randolph AFB
No Non-A Statement Required! Since crash pads charge the same rate as on-base lodging, booking is simple:
- Search crash pads on DoDCrashPads.com
- Filter by:
- Living arrangement (shared home, entire home, or partially occupied)
- Pet-friendly (if needed)
- Private vs. shared bathroom
- Number of bedrooms
- Move-in date
- Contact host to confirm availability and request lease agreement
- Ask about group reservations if booking with friends!
- Book your crash pad and coordinate move-in
- Submit lease agreement + receipts to finance for standard lodging per diem reimbursement
- Move in and enjoy better lodging for the same priceβno Non-A hassle!
What to Ask Crash Pad Hosts
- β Is the nightly rate set to the Randolph AFB lodging per diem rate?
- β Do you provide monthly or itemized receipts for DTS vouchers?
- β Is the bedroom private with a lock?
- β Does every room have its own bathroom?
- β What's the living arrangement? (Shared home, entire home, or partially occupied?)
- β How many other tenants currently live in the property?
- β What's the cancellation policy if orders change?
- β Do you accept group reservations for friends booking together?
JBSA Lodging Comparison Chart
| Installation | Best For | Commute to Randolph | Pet-Friendly? | Contact |
|---|---|---|---|---|
| JBSA-Randolph | Short TDYs, quick visits | On base | Very limited | 210-652-1844 |
| JBSA-Lackland | BMT graduations, Lackland training | 30-40 min | Limited | 210-671-3700 |
| JBSA-Fort Sam Houston | Army training, medical TDY | 25-35 min | Limited | 210-221-0814 |
| Military Crash Pad | Extended TDY (2+ months), PCS house-hunting, training pipelines | 10-15 min | Many options | DoDCrashPads.com |
Special Situations: JBSA Lodging Tips
PCS to Randolph with Family
If you're PCSing with a family, crash pads offer:
- π More space than a TLF (multiple bedrooms, full kitchen, yard)
- π° Same cost as on-base lodging (Randolph per diem rate)
- π No 30-day TLF limit (take your time house-hunting)
- π Pet-friendly options (no kennel fees!)
- π‘ Entire home options available for full family privacy
Long-Term Training (PIT, IFF, RPA)
If you're at Randolph for 6-12 months of training, a crash pad is essential:
- β Build a community with other students (or rent an entire home for privacy)
- β Cook your own meals (save $500+/month)
- β Month-to-month lease (no long-term commitment)
- β 10 min from base (vs. 30-40 min from Lackland)
- π₯ Group reservations available - book with your classmates!
TDY with Pets
JBSA lodging has very few pet rooms, and they book months in advance. Crash pads solve this:
- π Fenced yards for dogs
- π No breed/size restrictions
- π‘ Spacious homes (not cramped hotel rooms)
Frequently Asked Questions
Can I stay at Lackland or Fort Sam Houston if Randolph is full?
Yes! JBSA lodging operates as a network. If Randolph is full, they'll check availability at Lackland or Fort Sam Houston and issue a Non-A Statement if those are also full. However, you're not required to stay at overflow JBSA lodgingβyou can choose a crash pad or commercial hotel if it better suits your needs.
Do I need a Non-A to book a crash pad?
No! Since crash pads charge the same rate as on-base lodging per diem, you do NOT need a Non-A Statement. Simply book your crash pad, submit your lease agreement with receipts to finance, and you'll be reimbursed at the standard lodging per diem rate. Non-A statements are only required for commercial hotels that charge MORE than the on-base rate.
Will my crash pad be approved for per diem?
Yes, as long as it meets JTR requirements:
- β Private bedroom & bathroom
- β Charged at the Randolph AFB lodging per diem rate
- β Receipts provided by host
All listings on DoDCrashPads.com are JTR-compliant, charge the per diem rate, and hosts are familiar with military per diem requirements.
How far in advance should I book JBSA lodging?
| Stay Type | Book This Far in Advance |
|---|---|
| TDY (short-term) | 30-60 days |
| PCS (TLF) | 60-90 days (as soon as you get orders) |
| Training (2+ months) | Book a crash pad immediately |
| BMT Graduation weekend | 90+ days (Lackland fills fast) |
Can I split my stay between JBSA lodging and a crash pad?
Absolutely! Many people book the first 1-2 weeks at Randolph Inn (to get settled and find a crash pad), then transition to a crash pad for the rest of their stay. Just make sure to:
- Update your lodging dates with Randolph front desk
- Book your crash pad (no Non-A needed!)
- Submit both sets of receipts to finance for reimbursement
Conclusion: Choose Smart, Save Money
The JBSA lodging system offers multiple options, but not all are created equal. While Randolph Inn is convenient for short stays, and Lackland/Fort Sam Houston overflow can work in a pinch, military crash pads provide the best value, convenience, and quality of life for anyone staying 2+ months.
Ready to find your crash pad near Randolph AFB?
π Search DoDCrashPads.com for verified, JTR-compliant lodging.
Quick Reference: JBSA Lodging Contacts
| Installation | Phone | DSN | Address |
|---|---|---|---|
| JBSA-Randolph (Randolph Inn) | 210-652-1844 | 487-1844 | 415 B St East, Universal City, TX 78150 |
| JBSA-Lackland (Gateway Inn) | 210-671-3700 | 473-3700 | 1170 5th St, JBSA-Lackland, TX 78236 |
| JBSA-Fort Sam Houston (Army Lodging) | 210-221-0814 | 471-0814 | 2502 Stanley Rd, JBSA-Fort Sam Houston, TX 78234 |
| Air Force Inns (National) | 1-888-235-6343 | N/A | af.dodlodging.net |
Last updated: November 13, 2025 | Information sourced from JBSA official resources, Air Force Inns, and RandolphHousing.com
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